We are committed to helping clients achieve maximum operational efficiency and consistency within their Customer Care Centers by collaborating with them to deploy modern business practices, effective resource utilization strategies, and cutting-edge technological solutions.

Welcome to Fulton Chain Consulting


"I am excited to bring over 25 years of experience working, leading teams, and deploying effective customer-facing solutions in all aspects of Customer Care and Contact Center operations.  We work together to improve clients'  organizational effectiveness."  

Edward Doran - Founder